Has Rosewood’s Sonia Cheng created the best city hotel in the world, with the Rosewood Hong Kong? Darius Sanai revisits, five years after the grand opening

rooftop pool with view

The Asaya Kitchen. The Rosewood is built along the water’s edge in Tsim Sha Tsui, facing the towers of Central Hong Kong.

Standout new hotels in cities are hard to create. If you are building a resort on a tropical island, as long as you have the right hardware – pools, beaches, spa, restaurants and bars, leisure facilities and access – and the right people to operate and sell it, then the right crowd should start flowing in.

The world’s great cities are different. They tend to have existing hotels which are part of the social fabric and history of the city – think of the Pierre or the Carlyle in New York, Claridge’s or the Ritz in London, the Plaza Athenee or Bristol in Paris. Newcomers can’t just win by offering the right suites and chefs. They have to establish their own legend among the locals. And they are hypersensitive to location. Claridge’s wouldn’t be what it is if it had been built 200m north across Oxford Street.

In this context, Hong Kong’s Rosewood had a battle on its hands when it opened in the spring of 2019. It was a new building, part of a broader complex created by one of the city’s big families, the Chengs, on the “wrong” side of the water, in Kowloon. There was no history or legend: despite being from Hong Kong and operating hotels around the world, Rosewood’s owners had never had a Rosewood Hong Kong, One of the city’s landmark properties, the Peninsula, was just down the road.

hotel bedroom with view

A Manor Suite. There is an intellectually-driven curation of design detail throughout the rooms

Just weeks after the lavish launch party, which I attended, Hong Kong was thrown into social unrest as political protestors barricaded streets, burned buses and fought running battles with police in full body armour firing tear gas. No hotel was immune to having its guests risk walking into a teargas barrage. Then came the pandemic, with Hong Kong suffering among the most severe lockdown restrictions in the world; at times any visitor from the rest of the world had to self-quarantine, at their own cost, for weeks on arrival.

Now, nearly five years later, I have been back to the Rosewood Hong Kong for the first time since its launch party. I expected a fine luxury hotel in the mould of other new-ish city hotels, still finding its feet, perhaps. After a four day stay, I am increasingly convinced I found something that changes the game.

room with view

LUX checked into a Harbour Corner Suite. We were dreamily distracted by the coffee table book selection, the view, and just out of picture, the drinks trolley, and telescope.

Rosewood’s dramatic tower sits linked to the equally new K11 MUSEA complex on the Victoria Dockside in Hong Kong. The hotel’s designers have made a virtue of its waterfront location across the water facing Hong Kong Island: I tried three rooms, each with an unbelievable view across the water, through floor-to-ceiling windows, of the city’s skyline and the Peak mountain rising up behind. By night, it is a Supernova-style light show. By day, you are distracted by pleasure boats and other traffic floating back and forth along the water.

Design is a difficult element at a time when the wealthy are going through a generational change: do you create interiors aimed at the older or the emerging generation? Rosewood has succeeded in doing both, primarily through the sheer thoughtfulness and quality of the materials, designs and public areas. If it were a luxury brand, this hotel would be Hermes: traditional yet playful, compromising nothing on cost or quality, with a clearly executed and thoughtful vision.

butterfly cafe

The Butterfly room, featuring Damien Hirst’s Zodiac series.

Lift lobbies are created as drawing rooms, with beautiful furniture and cabinets containing everything from Chinese vases and models of 1970s cars to the best curated selection of coffee table fashion and design books I have seen anywhere. In the bedrooms, it’s all about the quality of detail. My coffee machine and waste baskets were nestled in cool contemporary leather pouches. The bath had a wooden book and magazine holder on one side .

The glass bottles of Votary shampoo, shower gel and conditioner were encased in their own glass cabinet, swathed in light wood, within the two-person, walk through marble showers. The extending reading light had its stem swathed in stitched leather. The drinks trolley, with its curved metals, contained a beautifully presented nest of hyper-artisanal bottles of spirits and liqueurs and a couple of good cocktail books.

marble bathroom

From the door fixtures to the lacquering, from the choice of marbles to the design threads of the bathrobes and staff uniforms, everything at the Rosewood is a level above your average luxury hotel.

The look is not fussy or traditional. It’s firmly up to the minute, yet unites a Gen Z fashion leader and a Boomer conglomerate owner. The creativity of the design combines hints of art-deco, sprinkles of 20th-century modern, and a very up to the minute aesthetic which somehow takes in classicism. Solid woods, brass, and other metals are everywhere. Things that should ring hollow, literally, make a “thunk”. Yet there is no brashness, not a hint of bling.

Outside the rooms and lift lobbies, I spent quite some time in the Manor Club, a 40th-floor refuge containing a dining room, bar, snooker room and drawing room. Again, everything was about the detail. Lighting was exquisite, and slightly different for each area – I liked the darkness of the two-seat table by the floor-to-ceiling window in the bar area. The cocktail list combines the confidence of a family that owns one of the world’s bar legends, Bemelmans at the Carlyle in New York, with a next-gen curiosity and edge. Even the wines by the glass are perfectly curated – I remembered that Sonia Cheng’s husband is, independently, the most respected importer of fine wines in Hong Kong, and although I he doesn’t input directly on the lists, this is a place that is obsessive about details.

pool with skyline view

The Asaya Spa has indoor and outdoor wellness facilities, giving an island resort feel

Meanwhile down on the 6th floor the spa is another feast of organic, artisanal design detail, with a room devoted entirely to which herbs, extracts and smells should accompany your treatment and an outdoor terrace with a view. The outdoor pool (closed for annual maintenance when I visited) is open year-round and a destination in itself with its dramatic views.

None of this would work without service and local engagement – nobody wants to stay at a tourist hotel – and the Rosewood has both, and how. Staying in a suite, I was assigned a team of butlers, nattily dressed in the group’s trademark grey and black check. Butlers can sometimes be a mixed blessing in hotels. Unlike your own personal Jeeves, tomorrow’s butler may have no recollections of your conversations with today’s, meaning for sometimes tiresome repeat conversations. These ones had nailed it with their handovers: it’s as if butlers on different shifts had the same brain but different faces. They were charming, too, not service robots: chic young locals. I had a lively conversation about my sneakers with one, a big Off-White fan.

aroma therapy spa

Working out exactly which potions and lotions you wish to avail yourself of before your treatment is a relaxing experience in itself

You could, frankly, just spend your F&B time in the Manor Club, so special is its design, vibe and service, but the Rosewood has numerous other restaurants to try, and is umbilically linked to K11 MUSEA, the art, culture, retail, gastronomy and craft showcase created next door by Sonia’s brother Adrian Cheng – this is a creative family, creating stuff at a level not seen anywhere else.

One of the Rosewood bars is called The Dark Side, a self-ironic reference to what those on Hong Kong Island call the Kowloon side of the water where the Rosewood sits. There is a private members’ club on the 53th floor, Carlyle & Co, teeming with locals; apparently the hotel as a whole is a favourite for wealthy Hong Kongers on staycations.

dark bar

The Rosewood has the confidence to be self-referentially ironic. The Dark Side bar is a humorous reference to what locals in central Hong Kong across the water call this side of the Harbour

And what about that location? The area has become a destination in itself, with K11 MUSEA and notably the new M+, Asia’s best contemporary art museum, along the road. If you need to get to Central Hong Kong for meetings or visits, it can take 10 minutes with no traffic, or more on a bad day. There is also direct access, via K11 MUSEA, to TST MTR (subway) station from which it is one stop to Admiralty station in the heart of Hong Kong Island. Or you can take the Star Ferry across the bay.

The ambition of Rosewood Hong Kong is immense, and it has been executed with a combination of mathematical thoroughness – Sonia Cheng is a mathematics graduate from Harvard – exquisite taste in design and materials, deep knowledge of how hotellerie should work, and an innate awareness of how to create timelessness, which always starts with quality. I can’t think of a better newly built city hotel anywhere in the world. Rosewood, originally an American hotel company, is Asia’s luxury brand now. Maybe we can expect some handbags and silk scarves next.

rosewood.com